An MCP server for hotel operations.
Saathratri exposes hotel operations to AI assistants through a Model Context Protocol (MCP) server: 30 tools that let an assistant a property has approved look up reservations, answer guests’ questions about the property and the area, send SMS and email, report room issues and create maintenance work orders, run room inspections, and turn a housekeeping report into the day’s cleaning assignments.
MCP is an open standard for connecting AI assistants to software tools. In practice it means the AI your team already talks to can do real hotel work — “is room 204’s A/C fixed?”, “text tonight’s arrivals the gate code”, “what’s the weather for Saturday’s check-ins?” — instead of just talking about it.
30 tools, five kinds of hotel work
Every tool is a concrete operation an approved assistant can perform for your property — grouped here by the job it does.
Guest knowledge & local answers
6 tools
Answer questions from the property’s own information, plus the local layer guests actually ask about — weather for their dates, nearby places, reviews, and directions.
Guest messaging
5 tools
Send SMS and email from the property’s own numbers and addresses, print a physical note or reminder, and read the full conversation thread for context before replying.
Reservations & guests
3 tools
Look up a reservation by confirmation number, resolve a guest by name, phone, or email, and check the property’s calendar for scheduling questions.
Housekeeping
2 tools
Turn the day’s housekeeping report into maid room assignments, and — once approved — create the cleaning work orders for every room.
Maintenance & inspections
14 tools
Report an issue in plain language and get a categorized, prioritized work order; run room inspections item by item; update room status; find the right room even across properties.
Why it matters
Most hotel software makes people learn its screens. An MCP server turns that around: the software learns to take instructions — from an AI assistant, in plain language, on whatever device your team already uses. The night auditor can report a leak, the housekeeper can get the day’s assignments, and a manager can check a reservation, all through a conversation.
Access is controlled by the property: only assistants you approve can connect, and each one works with your property’s own data only. You decide which assistants get access and what they’re allowed to do.
This page describes capabilities at a high level on purpose. If you’re evaluating agent-ready hotel software — or building on MCP yourself — we’re happy to go deeper in a conversation: get in touch.
MCP & AI assistant questions
MCP — the Model Context Protocol — is an open standard that lets AI assistants use software tools: look things up, take actions, and get real answers instead of guessing. An MCP server is the piece that offers those tools. Saathratri runs one for hotel operations.
More questions? Browse the full FAQ or ask us directly.
See an assistant do real hotel work
Book a demo and watch an approved AI assistant look up a reservation, message a guest, and open a work order — on a property like yours.
We reply within one business day. No newsletters, no spam — just a real answer.